Gut Rumbles
 

July 10, 2005

if you blog, you know

I've had very few problems with my Comcast service, except for the fact that it takes about two days for a service rep to make it to my house and fix the problem if it can't be done over the phone. (I confess a dirty little secret here--- I STILL keep an AOL account for emergency back-up blogging.) But all in all, I'm not unhappy with Comcast service, especially considering where I live, way out in the boondocks.

But I certainly feel this woman's pain. BEJUS! Once you start blogging or reading a lot of blogs, you want to do it every day. It's like reading the newspaper--- you become pissed off when that bundle of type doesn't hit the driveway in the morning. It's an ADDICTION that must be FED, or you want to KILL someone with your bare hands because you're missing your fix.

I have dealt with a few "customer service" reps before who made me want to kill them over their don't-give-a-shit attitudes. I hope those calls ARE being "recorded for training and security purposes." FIRE those incompetent shits!!!

I suppose that I've just been lucky. My stuff all works most of the time, and when it quits, I've always managed to get it repaired with a minimum of hassle.

That's the main reason I don't plan on changing anything I have now.

Comments

I've got Charter high speed internet with Earthlink dial up as a back up. Thankfully, Charter hardly ever has any outages...I can't remember the last time I had to resort to dial up. And I never call tech support numbers when Charter is down...I call the nice lady at the office down the street and ask her when they'll be restoring my crack. She hasn't led me astray once LOL.

Posted by: Chablis on July 10, 2005 09:20 PM

You might want to do some recommending to Suburban Blight, she's having hosting problems....

Posted by: Cythen on July 11, 2005 02:40 AM

Hmmm... I'd say stick with that cable service. I screwed up and signed up with Directv and Direcway. Now I get TV and Internet through satellite. What a pile of shit it is. They are both without a doubt the worst services I have ever had. It takes them over a week to send anyone out to fix your problem and then they act like they are doing you a favor by fixing their sorry shit. They have the Stupidest Motherfuckers on the planet for customer service reps on the phone. I swear everyone there has an IQ of 50 or below. Of course I am stuck with a 1 year contract. If I knew where their customer service office was, I would think serious about having a ton of cowshit delivered to them wrapped in a nice pretty box that said free lunch for all. Heed my words people. Satellite TV and Internet sucks ass and it is down more than it works.

Posted by: assrot on July 11, 2005 12:12 PM
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