July 10, 2005
if you blog, you know
I've had very few problems with my Comcast service, except for the fact that it takes about two days for a service rep to make it to my house and fix the problem if it can't be done over the phone. (I confess a dirty little secret here--- I STILL keep an AOL account for emergency back-up blogging.) But all in all, I'm not unhappy with Comcast service, especially considering where I live, way out in the boondocks.
But I certainly feel this woman's pain. BEJUS! Once you start blogging or reading a lot of blogs, you want to do it every day. It's like reading the newspaper--- you become pissed off when that bundle of type doesn't hit the driveway in the morning. It's an ADDICTION that must be FED, or you want to KILL someone with your bare hands because you're missing your fix.
I have dealt with a few "customer service" reps before who made me want to kill them over their don't-give-a-shit attitudes. I hope those calls ARE being "recorded for training and security purposes." FIRE those incompetent shits!!!
I suppose that I've just been lucky. My stuff all works most of the time, and when it quits, I've always managed to get it repaired with a minimum of hassle.
That's the main reason I don't plan on changing anything I have now.
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