October 15, 2007
Originally published October 15, 2003
I sent Earthlink a nasty email about a week ago, because they have been sending me bills in the mail that I pay on time, but ALSO charging my credit card for the same service. (I just looked carefully at my credit card bills. My bad.) I wrote them an email explaining that I didn't have two accounts and I believed that I was being double-charged for their services.
I never received a reply via email.
What I DID receive via snail-mail today, however, was a nasty dun-note telling me that my account was in arrears, past due and my deadbeat ass better pay up before they disconnected me. They SAY that they've attempted to contact me by email, but if they did, I have no email to show for it. I've called the fuckers three times now and I get cut off every time after I dance like an organ-grinder's monkey around their touch-tone customer service line. WTF is that? Those bastards owe ME money, not the other way around.
Grrr... Why does simple shit get complicated sometimes?
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